General
Five-star, luxurious accommodations, extraordinary dining options, top-shelf liquors, 24-hour room service, indulgent spas, complimentary Wi-Fi and unlimited local and long distance calls to the continental U.S. and Canada, as well as nightly and world-class entertainment. Moon Palace Grand All Inclusive features a full-service spa, a golf course, a water park (surcharge), and 7 outdoor swimming pools. Dining is available at one of the resort's 10 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the resort's bars, which include 6 bars/lounges and a swim-up bar. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary high-speed wireless Internet access.
SMOKE FREE PROPERTY
Room facilities ( Standard room)( D O U B L E D E L U X E W I T H P R I V A T E P O O L)
Living room
Room facilities ( Standard room)( D O U B L E D E L U X E G A R D E N V I E W)
Living room
Room facilities ( Standard room)( F A M I L Y R O O M D E L U X E)
Living room
Room facilities ( Standard room)( D O U B L E S U P E R I O R P O O L V I E W)
Living room
Meal Plans
ALL INCLUSIVE
ROOM ONLY
Location
Year of construction 1998
Year of most recent renovation 2016
Total number of rooms 1316: No
Number of floors (main building) 3
Double rooms 1304
Disability-friendly rooms 12
Hotel type
hotel: Yes
Methods of payment
American Express: Yes
MasterCard: Yes
Visa: Yes
Distances (in meters)
City centre(7724 mts)
Airport(10782 mts)
Beach(100 mts)
Golf course(10 mts)
Entertainment Area(10 mts)
Room facilities ( Standard room)
Room size (sqm): Yes
Number of bedrooms: No
Bathroom: Yes
Disability-friendly bathroom: No
Shower: Yes
Bathtub: Yes
Hairdryer: Yes
Toiletries: Yes
Bathrobes: Yes
Slippers: Yes
Make-up mirror: Yes
Telephone in the bathroom: Yes
Wi-fi: Yes
Internet access: No
Direct dial telephone: Yes
Satellite TV : Yes
Radio: Yes
DVD player: Yes
Alarm clock: Yes
Minibar: Yes
Tea and coffee making facilities : Yes
Ironing set: Yes
Individually adjustable air conditioning: Yes
Wheelchair-accessible: Yes
Wake-up service: Yes
Turndown service: Yes
Smoking rooms: No
Fireplace: Yes
Smoke detector: Yes
Housekeeping: Yes
Extra beds on demand: No
Cot on demand: No
Facilities
Wheelchair-accessible: Yes
Car park: Yes
24-hour reception: Yes
Wi-fi: Yes
Facilities( extra fee )
Check-in hour
Check-out hour
Mobile phone coverage: Yes
Local and international calls: Yes
Car hire: Yes
Transfer service: Yes
Secure parking: Yes
Valet parking: Yes
Room service: Yes
Medical service: Yes
Bicycle hire service: Yes
Babysitting service: Yes
Multilingual staff: Yes
24-hour security: Yes
Bellboy service: Yes
Air conditioning in public areas: Yes
Fireplace: Yes
Smoke detector: Yes
Hotel safe: Yes
Currency exchange facilities: Yes
Lift access: Yes
Shop: Yes
Garden: Yes
Terrace: Yes
Concierge: Yes
Sun terrace: Yes
Gym: Yes
Golf desk: Yes
Luggage room: Yes
Clothes dryer: Yes
Private beach area: Yes
Catering
Café: Yes
Bar: Yes
Restaurant: Yes
Non-smoking area: Yes
Smoking area: Yes
Highchairs: Yes
Poolside snack bar: Yes
Banquet hall: Yes
Swim-up bar: Yes
Air conditioning in Restaurant: Yes
Business
Conference room: Yes
Meeting room: Yes
Photocopier: Yes
Business centre: Yes
Audio-visual equipment rental: Yes
Entertainment
Outdoor freshwater pool
Children’s swimming area
Sun loungers: Yes
Parasols: Yes
WaterSlides: Yes
Children playground: Yes
Kids’ club: Yes
Entertainment programme for adults: Yes
Entertainment programme for children: Yes
TV lounge: Yes
Theatre / auditorium: Yes
Game room: Yes
Nightclub: Yes
Pub: Yes
Waterpark: Yes
Health
Solarium : Yes
Health( extra fee )
Massage: Yes
Spa treatments: Yes
Hairdressing salon: Yes
Beauty salon: Yes
Spa centre: Yes
Facilities
Breakfast: Yes
Breakfast buffet: Yes
Buffet lunch: Yes
À la carte lunch: Yes
Buffet dinner: Yes
À la carte dinner: Yes
All inclusive with alcoholic drinks top brands: Yes
Gluten-free meals : Yes
Facilities
Table tennis: Yes
Aerobics: Yes
Fitness: Yes
Cycling / mountain biking: Yes
Volleyball: Yes
Tennis: Yes
Golf practice facility: Yes
Facilities( extra fee )
Diving: Yes
Bowling alley: Yes
Golf: Yes
Points of interest
Xoximilco Cancun (12874 mts)
La Isla Shopping Mall (25216 mts)
Additional Info
From 2020-05-15 To 2021-12-31: As a result of local government measures and guidelines put in place by services providers – including hotels and ancillaries – guests may find that some facilities or services are not available.Please visit https://static-sources.s3-eu-west-1.amazonaws.com/policy/index.html for further information